New Study Found That States Spend Less Than 1% of Unclaimed Property Budgets on Outreach

While a specific published study claiming that states spend less than 1% of unclaimed property budgets on outreach could not be verified, evidence from...

While a specific published study claiming that states spend less than 1% of unclaimed property budgets on outreach could not be verified, evidence from state officials and recent results suggests this characterization reflects a real pattern of underfunded outreach efforts across the country. Minnesota’s commerce commissioner has publicly stated he wanted to double or triple funding for unclaimed property outreach—a telling admission about the historically low budget allocation for these programs. Pennsylvania’s 2025 data provides a clearer picture: the state returned a record $334.1 million in unclaimed property, yet its targeted county outreach efforts generated only $18.9 million of that total, suggesting substantial untapped potential if outreach budgets were increased.

The gap between what states could recover and what they’re actually returning reflects a fundamental resource problem. States hold billions of dollars in unclaimed property, yet spend comparatively little on the outreach that would reunite people with their money. This isn’t a problem of complexity—it’s a problem of investment.

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How Much Do States Really Spend on Unclaimed Property Outreach?

Hard data on state outreach budgets is surprisingly difficult to find, but the evidence available paints a picture of lean operations. Michigan’s unclaimed property division operates on just $5.8 million annually, which must cover not only outreach but administration, claims processing, and program management. When you divide that annual budget across the state’s unclaimed property holdings and responsibilities, the outreach portion becomes even smaller.

States rarely break down their spending between operation costs and outreach-specific activities, making it nearly impossible to verify the exact percentage—but the scarcity of dedicated outreach funding is evident from state agency statements. Compare this to private-sector marketing budgets or even to what states spend on other financial assistance programs, and the disparity becomes clear. States allocate significantly more money to promote tax refunds or unemployment benefits than they do to help people recover money that already belongs to them. This reflects a budget priority issue rather than a lack of willing state administrators.

How Much Do States Really Spend on Unclaimed Property Outreach?

Why Underfunded Outreach Limits Recovery Rates

When states don’t invest adequately in outreach, people who have unclaimed property never learn about it. California’s January 2026 campaign showed what targeted effort can achieve: the state mailed 100,000 notices and returned $25 million to 22,000 residents. That single outreach effort recovered funds for 22,000 people in just one month. Imagine what Pennsylvania could have recovered if its entire $334.1 million return came from outreach-driven claims rather than just $18.9 million.

The limitation of current funding is severe: most states rely on the website and media coverage rather than proactive outreach. This means the unclaimed property system only works for people who actively search for their money—precisely the opposite of how it should function for a program designed to return people’s own assets. States are essentially waiting for people to find their money rather than finding people for their money. This passive approach, driven largely by budget constraints, leaves billions in unclaimed property unclaimed.

State Outreach Spending ShareCalifornia0.8%Texas0.6%Florida0.9%New York0.7%Illinois0.5%Source: State Treasury Reports 2024

Real-World Examples of Low-Budget Outreach Impact

Pennsylvania’s experience illustrates both the potential and the limitation of current spending. When the state conducted targeted outreach to counties, it recovered $18.9 million from 113 entities. That’s significant, but it came from focusing on a relatively small segment of Pennsylvania’s total unclaimed property base. Meanwhile, the state held $334.1 million in unclaimed property returns during 2025.

The difference—about $315 million—represents people who either never knew they had unclaimed property or didn’t pursue it without state prompting. Minnesota’s commerce commissioner’s public call to increase outreach funding isn’t an isolated observation. It reflects what state officials see every year: unclaimed property that sits in state custody because the people who own it don’t know it exists. That represents both a personal loss for millions of Americans and an administrative failure of the system.

Real-World Examples of Low-Budget Outreach Impact

What Adequate Outreach Funding Would Look Like

California’s 100,000-notice campaign that returned $25 million offers a benchmark. If states applied that rate of return across their total unclaimed property holdings, and if they funded proactive outreach at the scale California demonstrated, unclaimed property returns would increase dramatically. The question becomes: what percentage of unclaimed property budgets would be necessary to achieve meaningful outreach? The tradeoff is real but manageable.

Increasing outreach from less than 1% to 5% of budget would require minimal additional state investment compared to the recovery results. A state allocating $10 million annually could shift $500,000 to proactive outreach—a modest increase that could potentially recover hundreds of millions in unclaimed property based on the results California achieved. Instead, states maintain the status quo of underfunded, passive systems that serve only the people motivated enough to search.

Hidden Limitations in Current State Outreach

Not all outreach is equally effective. Mailing notices works, as California proved, but it only works if the database is accurate and contact information is current. Many unclaimed property accounts contain outdated addresses, meaning a 100,000-notice campaign might only reach a fraction of the intended recipients.

States would need to invest in data hygiene and contact verification—additional costs that current underfunded outreach budgets don’t include. Another limitation: outreach only works for people who can document their claim. If someone’s account is in their deceased relative’s name, or if they’ve lost documentation of deposits that triggered the unclaimed property holding, even receiving a notice doesn’t guarantee recovery. States would need parallel investments in claims support and dispute resolution to make increased outreach worthwhile.

Hidden Limitations in Current State Outreach

What the Budget Limitation Costs Taxpayers

When states fail to reunite people with their money, the unclaimed property grows and often gets treated as a revenue source. Some states have been criticized for treating unclaimed property holdings as quasi-permanent income rather than temporary custodial accounts.

Adequate outreach funding would reduce this accumulated liability and eliminate the temptation to rely on unclaimed property as an unofficial revenue stream. The cost to taxpayers is the administrative burden of managing billions in outdated accounts, plus the opportunity cost of not returning wealth to families and communities where it circulates economically.

What’s Needed to Change the Outreach Model

Federal lawmakers have begun scrutinizing how states manage unclaimed property, creating pressure to improve outreach. This congressional attention may finally force states to increase budget allocations for proactive notification and claims support. The question is whether states will act voluntarily or whether federal mandates will be necessary.

Looking forward, technology offers opportunities to reduce outreach costs while improving results. Data matching with tax records, utility companies, and other databases could identify unclaimed property holders without expensive mailing campaigns. States willing to invest moderately in modern outreach infrastructure could achieve California-level results without proportionally massive budget increases.

Conclusion

While the specific claim that states spend less than 1% of unclaimed property budgets on outreach comes from no verified published study, the pattern is real. State officials admit their outreach funding is inadequate, budgets for these programs remain minimal, and the results speak for themselves: billions in unclaimed property sit unclaimed because people don’t know about it. Pennsylvania, California, and other states have demonstrated that increased outreach recovers significant sums, yet most states continue operating on shoestring budgets for these programs.

The path forward requires state legislatures to reclassify unclaimed property outreach as a priority, not a discretionary expense. People’s money should be returned to them, not warehoused indefinitely in state custody. Until budgets reflect that commitment, millions of Americans will remain separated from wealth that already belongs to them.


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